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Cancel Order

How to cancel an order that has been paid.

We understand that ordering an item for your special occasion is an important undertaking.
The good news is that after placing your order, there is still time to change your mind. Please refer to our cancellation policy below for details.

Our Cancellation Policy:

1. Orders cancelled within 12 hours of payment confirmation will be eligible for a full refund, or
2. Orders cancelled 12 - 24 hours after payment confirmation will be eligible for a partial refund consisting of the full shipping cost and 10% of the product purchase price, or
3. Once your order has been shipped, it can no longer be cancelled.
If you would like to cancel your order, please click the online customer service message in the lower right corner to tell us or send email buygoodgift@gmail.com to us.